Consumer law & business regulation

Members of Monckton Chambers have considerable experience of advising on and litigating business and consumer law issues, particularly in regulated industries. With their unparalleled EU, competition and regulatory expertise, they offer an all-encompassing perspective to regulatory consumer protection issues. They can assist in regulatory investigations and disputes, whether in preparing responses to information requests, provisional views statements or in formulating commitments or consensual undertakings to modify business practices. If consensual solution if not possible, they can put forward a robust defence to administrative enforcement action, appeals, injunction applications or other consumer redress measures. They regularly advise and act for regulators (including the CMA, FCA, CAA, Ofcom and OFGEM), banks, insurance companies, airlines, professional, retail and trade bodies, consumer representative bodies and private individuals on a wide range of consumer law cases. Key issues include:

  • Unfair Terms in Consumer Contracts (UTCCRs)
  • Unfair and Misleading Commercial Practices – Consumer Protection from Unfair Trading Regulations
  • Distance-selling, distance marketing and door-stop selling
  • Reference Pricing and BIS Pricing Policy Compliance
  • Commercial agency
  • Regulatory investigations, enforcement and commitments under CPRs and Part 8 of the Enterprise Act
  • Advertising Regulations
  • Consumer data protection issues
  • Regulation of Claims management services under the Compensation Act 2006
  • Electronic Commerce
  • Consumer Credit Licensing, Revocation and Fitness
  • Fair and Responsible Lending
  • Unfair trading with vulnerable consumers
  • Alleged mis-selling of financial and energy products
  • Jurisdiction disputes in relation to complaints pursued before the Financial Ombudsman
  • Delayed boarding compensation

Some members have an intimate knowledge of particular retail sectors as a result of having advised clients operating in those markets over several years. Examples include supermarkets, financial products, clothing, mobile phones, pharmacies and opticians. Retailers may be subject to investigations by the CMA and/or Local Trading Standards and members offer pragmatic solutions to resolve such enquiries amicably or, where necessary, defend the companies’ position before the courts.

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Consumer law & business regulation barristers

Ben Emmerson QC
Call: 1986  | Silk: 2000
Ian Rogers QC
Call: 1995  | Silk: 2014
George Peretz QC
Call: 1990  | Silk: 2015
Gerry Facenna QC
Call: 2001  | Silk: 2016
Ben Rayment
Call: 1996
Piers Gardner
Call: 2000
Anneli Howard
Call: 2002
Alan Bates
Call: 2003
Ben Lask
Call: 2003
Brendan McGurk
Call: 2004
Philip Woolfe
Call: 2004
Ewan West
Call: 2006
Tarlochan Lall
Call: 2010
David Gregory
Call: 2014
William Hooper
Call: 2014
Jack Williams
Call: 2015
Imogen Proud
Call: 2015
Peter Oliver
Call: 1977
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